Looking for a great deal on bikes, parts, apparel and accessories?
Please visit us in store for our current sales and workshop offers.
If you are after something specific please call us on 9544 1066
Change of Mind Returns
If you wish to return an item because you change your mind, we do not offer a refund. We do offer an exchange or a store credit provided that:
- You return the item within 7 days of purchase
-You provide your original purchase receipt
-The item is returned in the original packaging.
- Cancellation or non-payment of the lay-by will incur a charge of 20% of the total value of the lay-by.
- Payments are required every 14 days or as per payment schedule.
-4,8 or 12 week lay-by terms are available
We will accept returns and provide you with an exchange voucher, refund or repair where:
-The product is faulty or is not of acceptable quality or
-The product is not fit for its intended purpose
-Items that require assessment for a warranty claim will be submitted by Chain Reaction, But the final decision / outcome is by the Australian distributor of the product, not by Chain Reaction.